When I first got here, my superior told me one thing: it’s all about the machine, it’s not about the patient. When you work, you don’t look at their faces, you don’t talk to them, you just get in, fix the machine, and leave. It seems to be an interesting rule of thumb but I rarely obey it.
It just seems a bit unfair.
Why ignore them when they can have just ten minutes of company? After all, many of them have nobody, not even a distant relative that comes to visit them.
I regret ignoring that rule from time to time.